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Thread: Small problem.

  1. #1
    Administrator TheCableVine's Avatar
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    Default Small problem.

    I have the SR-20. It has been a great machine and I have no complaints.

    BUT... it is having a problem. I was trying to locate a line yesterday and I couldn't locate it for nothing. I figured that maybe something was grounding out the line I was on. Long story short. I did my best and moved on.

    This morning I had the same difficulties on several locates and thought it may just be a coincidence. Then, I had to locate a line coming down a pole that I had located before with no problem. This time it was a problem.

    The 2 arrows would not come together. The little line that runs up the middle of the screen would center over the cable being located but the arrow kept pointing to the right no matter what. Actually, there was only one arrow. The other arrow that points to the left never appeared. Just the right arrow telling me I needed to keep going right to find the cable.

    I dropped in a fresh set of batteries and the problem corrected itself... for about 3 locates and then it went back to what I just described. I loosened the battery holder and then tightened it thinking it would reset itself again but it never did. I finally had to go to an old subsite receiver I have for a back-up.

    It seems like it might be a software issue. Is there a way to reload the software?

    what do you think? What do you recommend?
    "Change does not always equal progress."

  2. #2
    Administrator TheCableVine's Avatar
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    Default Re: Small problem.

    I can make a video of what it is doing if you think that will help you figure it out. I'd like to get this corrected so I can get my locator back.
    "Change does not always equal progress."

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    Default Re: Small problem.

    Quote Originally Posted by TheCableVine View Post
    I can make a video of what it is doing if you think that will help you figure it out. I'd like to get this corrected so I can get my locator back.
    I've never seen the problem that you've described. Send me a PM with your contact info, and we'll get this sorted out.
    Last edited by TheCableVine; April 11th, 2013 at 09:49 AM.

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    Default Re: Small problem.

    OK Steve I don't mean to pile on but you use a seektech and drive a metro? The seektechtech may be the slowest machine I ever used and didnt they stop the metros in like 1998? I know you dont work for usic!
    yahoo likes this.

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    Senior Member sauroke's Avatar
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    Default Re: Small problem.

    It could be a short, your antenna could be off, corrosion, calibration needed, etc.. It's hard to say, I had a problem with a subsite 950 that would do the same type of thing, but it was due to water damage.

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    Administrator TheCableVine's Avatar
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    Default Re: Small problem.

    The metro is a bit slow but once you get the engine wound up it goes pretty good.
    the seektech has a slight delay because it is processing information. It is a good machine, though. I like it and will miss it while it is in the shop.

    IRGuy and Aaron, an engineer from Ridgid called me today to analyze the problem. They also believe it is an antennae that went bad.
    "Change does not always equal progress."

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    Member overspray's Avatar
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    Default Re: Small problem.

    I use a sr-20 and it sounds like the null antennae (the 2 that stick out on the side) may have a short in it. I love my sr-20, though it will get confused when you get to close to the transmitter.
    Now, what the ---- did I do with that ped wrench???????????

  8. #8
    Administrator TheCableVine's Avatar
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    Default Re: Small problem.

    Quote Originally Posted by overspray View Post
    ....I love my sr-20, though it will get confused when you get to close to the transmitter.
    That is something I wish was different. I have to start away from the hook-up point and work my way back to ensure an accurate locate.
    "Change does not always equal progress."

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    Default Re: Small problem.

    I have both the sr-20 and sr-60.Haven't had a problem with them yet.Got them both wet,dropped a bunch of times.I even got dirt in the speaker.What display elements are you using when locating?

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    Default Re: Small problem.

    Did you find out what the problem was?

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    Default Re: Small problem.

    Quote Originally Posted by overspray View Post
    I use a sr-20 and it sounds like the null antennae (the 2 that stick out on the side) may have a short in it. I love my sr-20, though it will get confused when you get to close to the transmitter.
    It's good to hear that you like your SR-20. I've uploaded the inductive locating segment from our new ST-33QR transmitter video. I rewrote this section after reading your comment about the receiver getting confused and hope that it helps to clarify what you are seeing. I'll post a link to the full video when it becomes available.

    Video Link: ST-33QR Inductive - YouTube

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    Senior Member yahoo's Avatar
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    Default Re: Small problem.

    now that is some good service right there !!!
    wise men talk because they have something to say and fools because they have to say something....plato

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    Default Re: Small problem.

    Quote Originally Posted by irguy View Post
    It's good to hear that you like your SR-20. I've uploaded the inductive locating segment from our new ST-33QR transmitter video. I rewrote this section after reading your comment about the receiver getting confused and hope that it helps to clarify what you are seeing. I'll post a link to the full video when it becomes available.

    Video Link: ST-33QR Inductive - YouTube
    Whats that black box attached to the transmitter?

  14. #14
    Senior Member sauroke's Avatar
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    Default Re: Small problem.

    Nice! How does the Seek Tech work for AC water lines?

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    Default Re: Small problem.

    Quote Originally Posted by sauroke View Post
    Nice! How does the Seek Tech work for AC water lines?
    (AC) asbestos cement? or Chilled Water lines? which are you talking about?

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